3. FAQs

How accurate is email tracking?

Email tracking relies heavily on the information provided by the

Can a recipient tell if I'm tracking their emails?

Each email client is different, however, most email clients allow

Can I track emails sent to multiple recipients?

In the case of Aftersend Solo and Team, you can

Can Aftersend staff read your emails?

The short answer is no. Solo and Team users never

Email Settings

In Aftersend, there are two types of settings: account and

How do I get help with Aftersend?

Something we might have covered You can search our Knowledge

What IP Information is available?

Available Information Solo Tier * Organisation * ISP * Connection Type * Company Name

What event types are available for emails?

General Open When a recipient opens an email and downloads

Are there insight limitations?

Open Events When using Aftersend (or any insight add-in)