Aftersend Knowledge Base

How to install Aftersend Viewer on Desktop

If you'd like to access Aftersend tracking information outside of Outlook, you can easily install Aftersend Viewer, a desktop edition of Aftersend. First, navigate to https://app.aftersend.com/dashboard and sign in. The next step is dependent on your browser, but it is likely to look similar

How to reset your account password

1. Head over to my.aftersend.com 2. When prompted for your email address and password, press "Forgot Password" at the bottom 3. Enter your account email address and press "Submit" 4. Head to your email client and find the email we have sent to you

Can Aftersend staff read your emails?

The short answer is no. Solo and Team users never send whole emails to Aftersend servers, only the subject, recipients and any links to be tracked. Enterprise users send whole emails to Aftersend servers, but we do not log or store the body or attachments of those emails after we

Email Settings

In Aftersend, there are two types of settings: account and email. Account settings are the default settings for all new emails, and can be overridden with email settings. If you're using Aftersend Enterprise on mobile, your default settings will be used when sending emails. Email settings are settings

How do I get help with Aftersend?

Something we might have covered You can search our Knowledge Base using the search bar on the home screen and you may find the answers you need. Get help via... Email You can always ask for help by email via [email protected]. Live Chat in the Knowledge Base All

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